How it works: Numan's treatment journey

At Numan, our mission is to encourage and empower you to do something about your health – by equipping you with the knowledge and the tools you need.

But not all health issues require an in-person physical exam to be diagnosed, and can be efficiently treated and diagnosed by a health professional through a short online consultation. 

Following an online consultation review by one of our clinicians, Numan members are provided with a repeat prescription as part of their treatment plan. While our members are sent refills of their medication for some conditions, they are in complete control of their subscription, with the ability to pause or cancel their orders at any time. When it comes to healthcare, most people are used to picking up a repeat prescription from their GP if they need ongoing treatment. Our service is no different. 

Many of the conditions that we treat at Numan require ongoing treatment, commitment, and professional support. For example, weight management is not “one size fits all”: often, you need to try different approaches until something works for you.

“Taking medicine as prescribed is important for treating conditions and overall long-term health and wellbeing."

– Dr. Luke Pratsides, Lead GP at Numan

We operate a customer-first model, and our team is dedicated to making sure that every Numan member feels supported, with ongoing advice from healthcare professionals who ensure that all treatment plans are safe and suitable for our patients to take. We provide this support for free, over email, or on the phone.

We also pride ourselves on offering affordable solutions: by creating longer-term healthcare plans with repeat prescriptions dispensed when appropriate, we are able to discount the medication we offer across all subscriptions, putting us at a competitive price point with the added advantage of access to professional medical advice, as and when it is needed.

We aim to remove the pain points in accessing healthcare, making it as simple as possible for men to look after themselves. A big part of this includes providing ongoing support for free, as well as reducing the cost of prescription treatment where we can, and putting our members in the driving seat when it comes to controlling their subscription.