How will my order be delivered?
All our products are shipped for free in discreet packaging directly to your desired address.
Weight Loss Medication is sent via DPD next-day service. You’ll receive a dispatch email with a tracking number. We recommend you download the DPD app to track your delivery. Your medication package won’t fit through your letterbox, so you’ll need to be around to receive it.
We've designed our packaging to fit through standard letterboxes so you won't need to sign for it, or even be in when it's delivered. It will arrive either by Royal Mail or Evri. Both come with a tracking number provided in your dispatch email.
Blood Test Kits
They will arrive via Royal Mail but aren’t currently tracked. They will fit through your letterbox so there’s no need to be around to receive them.
All other deliveries
Other deliveries are currently shipped via Evri or Royal Mail but won’t fit through your letterbox, so we recommend you use the tracking link/app to keep tabs on your delivery.
What does the delivery package look like?
We know privacy is important for our customers. Because of this, we've created discreet cardboard boxes that only reveal the Numan branding inside. Any patient information and medications are inside the fully recyclable box.
How long will it take to get my order?
If it’s your first order, once your prescription has been approved by one of our clinicians it should be with you within 48 hours.
When will my next order arrive?
All our subscriptions renew every 28 days after your initial order to make it as simple as possible for you to get the treatment you need when you need it. You can stop or pause your subscription at any time, or change the date of your delivery in your Numan account at numan.com.
Do you ship internationally?
We currently only ship within the UK (including Northern Ireland).