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Complete a structured health questionnaire covering your symptoms, medical history, current medicines, and lifestyle. Fully encrypted and confidential.
- 5-10 minutes
The Numan prescribing process
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When you use Numan, you're placing real trust in a healthcare service, and we take that seriously. Every prescription is reviewed by a qualified clinician, governed by independently audited standards, and held to the same regulatory frameworks as NHS-commissioned services.
> 800,000 patients
> 33,000 reviews
Ongoing clinical support
Regulated by CQC
4.6 Trustpilot rating
Regulated by CEDR
No hidden costs
> 800,000 patients
> 33,000 reviews
Ongoing clinical support
Regulated by CQC
4.6 Trustpilot rating
Regulated by CEDR
No hidden costs
All content on this page has been medically reviewed by: Hassan Thwaini, Clinical Pharmacist and Copywriter, Master of Pharmacy (MPharm) on 13 April, 2026. GPhC Registration: 2221320View profile
How the prescribing process works
Getting treatment through Numan involves four clear steps. Each one is designed to make sure you receive the right care safely and quickly.
- Within 24 hours
- Same day
- Next working day
Clinical review
A GMC or GPhC-registered clinician reviews your full consultation, checks for red flags, and decides whether treatment is clinically appropriate.
Personalised treatment plan
If treatment is appropriate, your clinician creates a personalised plan: specific medication, recommended dose, and clear written instructions.
Secure dispensing and delivery
Your prescription goes to our GPhC pharmacy. MHRA-licensed medicine is dispensed, packaged discreetly, and dispatched, typically next working day.
How does this compare with a traditional GP appointment?
| Traditional NHS GP | Numan | |
|---|---|---|
| Appointment wait time | Days to weeks | Same day or next day |
| Consultation format | Face-to-face or phone | Secure online questionnaire |
| Clinical standards | GMC-regulated | GMC & GPhC-regulated |
| Prescription issuing | Paper or EPS | Electronic, same-day dispatch |
| Patient safety checks | Yes | Yes- ID verification + clinical review |
| Refusal if unsafe | Yes | Yes- patient safety over profit |
| GP notification | N/A | Available with patient consent |
Identity & Eligibility Verification
Why we sometimes say no
Unlike some online services that prioritise sales, Numan's clinical review is a genuine safeguard, not a formality. Our clinicians are trained and professionally obligated to refuse a prescription if it is not safe or appropriate.
If your request is declined, your clinician will explain why and, where appropriate, suggest what to do next. This might include seeing your NHS GP, providing more information, or discussing an alternative treatment. Common clinical reasons a prescription may be declined include:
A reported medical condition that makes the treatment unsafe (for example, certain heart conditions and some erectile dysfunction medicines do not mix safely)
Current medicines that could interact dangerously with the requested treatment
Symptoms suggesting a more serious underlying condition that needs in-person investigation
A request for a dose or quantity that falls outside safe clinical guidelines
Incomplete or inconsistent information in the consultation that cannot be adequately verified
Regulation and patient safety
Numan operates within a framework of UK healthcare regulation. Here is what that means in practice.
Why your GP should stay informed
When you receive private medical treatment whether through Numan or elsewhere, it's important that your NHS GP is kept in the loop. If your GP isn't aware of a medication prescribed privately, there is a risk of dangerous drug interactions if they prescribe something else later.
With your consent, Numan can send a summary letter to your NHS GP informing them of any treatment you have been prescribed. Your information will never be shared without your explicit agreement.
Sharing treatment summaries with your GP improves the safety of your overall care
It helps avoid conflicting prescriptions or doses
It supports NHS continuity of care, especially for ongoing conditions
You remain in full control. We only share with your consent
Meet your clinical team
Danielle Brightman
Clinical Director
MPharm PgDip PCert
Zoe Griffiths
VP of Behavioural Medicine
BSc (Hons) RD SCOPE
Victoria Rogers
Head of AI Coaching and Behavioural Science
MSc BSc
Dr Tsolmon Tsogbayar
Senior Clinical Product Lead
MBBS MSc
Dr Michael Lacey
Numan Doctor
MBChB BSc (Hons) MRCGP
Dr Dimitris Schizas
Numan Doctor
MBBS MRCGP MSC BSSM
Dr James King
Chief Medical Strategy Officer
MBBS MPhil PhD
Your questions answered
Numan is registered with the Care Quality Commission (CQC). Our pharmacy meets the standards set by the General Pharmaceutical Council (GPhC). All medicines we supply are approved by the Medicines and Healthcare products Regulatory Agency (MHRA).
Medically reviewed: